IMPORTANT Contact information

IN AN EMERGENCY CALL - 911

Mastic Beach Village Emergency Call Center - 1-631-281-2326


24-HOUR EMERGENCY CONTACT PHONE NUMBERS

AMBULANCE/FIRE/POLICE EMERGENCY: Dial 911

POISON CONTROL: 800-222-1221

SUFFOLK COUNTY SHERIFF EMERGENCIES: 631-852-2288

TOWN OF BROOKHAVEN: 631-451-8696


OFFICES OF EMERGENCY MANAGEMENT

FEDERAL EMERGENCY MANAGEMENT AGENCY (FEMA):  800-621-3362

NY STATE DIVISION OF HOMELAND SECURITY AND EMERGENCY SERVICES: 518-292-2200

NEW YORK STATE EMERGENCY MANAGEMENT OFFICE: 518-292-2200

SUFFOLK COUNTY OFFICE OF EMERGENCY MANAGEMENT: 631-852-4900

TOWN OF BROOKHAVEN OEM: 631-451-6172
http://www.brookhaven.org/Departments/Public-Safety/Emergency-Management


NON-EMERGENCY NUMBERS

ANIMAL SHELTER: 631-286-4940

HEALTH AND HUMAN SERVICES:  2-1-1 or toll-free 888-774-7633    

NEW YORK STATE DEPARTMENT OF INSURANCE: 800-342-3736

PINE BARRENS HOTLINE: 631-854-1423

RED CROSS: 877-733-2767
http://www.redcross.org/ny/mineola/about-us/contact-us

SALVATION ARMY: 631-654-9380

SUFFOLK COUNTY HEALTH DEPARTMENT: 631-853-3036

SUFFOLK COUNTY PARKS NON-EMERGENCY: 631-854-1422

SUFFOLK COUNTY POLICE NON-EMERGENCY: 852-COPS

SUFFOLK COUNTY POLICE DEPARTMENT 7TH PRECINCT: 631-852-8700

SUFFOLK COUNTY PUBLIC WORKS: 631-852-4010

TRAFFIC SIGNAL REPAIR: 631-451-6161


UTILITIES

CABLEVISION: 631-267-6900 or  631-727-6300
https://www.optimum.net/ 

PSEG LONG ISLAND: 800-490-0075 (to report or find out about electrical outages and to report downed power lines)
TEXT: "OUT" to PSEGLI (773454)
https://www.psegliny.com/page.cfm/CustomerService/ReportOutage

PSEGLI Outage Map can be found at https://www.psegliny.com/c.cfm/Outage It will show you the reports of outages in your community, as well as estimated restoration times. 

Customers with a handheld device can also report power outages by texting “OUT” to PSEGLI (773454) after enrolling in this service. To enroll, customers should have their account number available and text REG to PSEGLI (773454)

Follow our Facebook and Twitter pages for restoration progress. Do not report outages through our social media pages

Make sure everyone in the family is prepared and knows what to do if there is an emergency. Please visithttps://www.psegliny.com/page.cfm/Sesame to learn about the PSEG and Sesame Street App “Let’s Get Ready: Planning Together for Emergencies”

Watch our YouTube videos at https://www.psegliny.com/page.cfm/CustomerService/StormCenter for tips on how to prepare your family and how power is restored after a storm

NATIONAL GRID: 800-490-0045 (gas emergency)
https://www1.nationalgridus.com/NewYork
Customers encouraged to plan ahead, gear up and stay safe during a Gas Emergency. National Grid asks that you be on high alert for gas service interruptions caused by severe flooding. 

If you smell natural gas, contact us as soon as possible: On Long Island and the Rockaways – 911 or 800-490-0045.

If you do not smell natural gas,  have no gas service or need to report a gas problem, contact:  800-930-5003

SUFFOLK COUNTY WATER AUTHORITY: 631-698-9500
631-665-0663 (24-hour repair) 
http://www.scwa.com/

VERIZON: 1-877-773-8399 

http://www.verizoninternet.com/fios/long-island-city-ny.html


TRANSPORTATION

LONG ISLAND RAILROAD: 516-931-9213

SUFFOLK COUNTY TRANSIT:  M-F 8:00 am to 4:30 pm  631-852-5200

SUFFOLK COUNTY ACCESSIBLE TRANSPORTATION: (SCAT) Services 631-738-1150

NYS DEPARTMENT OF TRANSPORTATION: 518-457-6195


EMERGENCY SHELTERING

If you are homeless and in need of shelter - Please call the Suffolk County Department of Social Services 8 am-4 pm- Monday to Friday – Please call the SC DSS Temporary Housing Assistance Unit at, 631-854-9517. 

After 4:30 pm, Weekends & Holidays - Please call the SC DSS Emergency Services Unit at, 631-854-9100.


HEATING EMERGENCIES (FUEL & REPAIR):

If you are out of home heating fuel or in need of an emergency burner repair, Please call the Suffolk County Department of Social Services. 8am-4pm- Monday to Friday – Please call the SC DSS Home Energy Assistance Program at, 631-853-8820.  

After 4:30 pm, Weekends & Holidays Please call the SC DSS Emergency Services Unit, at 631-854-9100.


SENIOR SERVICES

SENIOR JITNEY: 631-451-6122

SENIOR SERVICES: 631-451-9191